22 Best Appliance Repair in Richmond, Virginia (2025 Guide)

James River Air Conditioning Co. stands out for its prompt service and fair pricing, earning high praise from customers. Their technicians are notably professional and thorough in their work, explaining issues clearly and showing genuine care for customer satisfaction. Whether handling HVAC maintenance or emergency situations like water heater replacements, James River consistently exceeds expectations with quality work and friendly service.

East Coast Appliances offers a smooth and knowledgeable shopping experience with friendly staff who assist in making informed decisions about appliances. Their team ensures that all details are clear from purchase to delivery and beyond, including financing options and return policies. From scratch-and-dents to full appliance selections, East Coast takes care of every aspect, providing thorough reviews and warranties for added security. The customer service is consistently praised, highlighting their commitment to transparency and comfort throughout the entire process.

Mr. Appliance of Richmond stands out with its prompt service and knowledgeable technicians who quickly resolve appliance issues, earning consistently high ratings for reliability and efficiency. From diagnosing problems in no time to ensuring the work area is clean, customers appreciate their thorough approach and courteous demeanor, making them a go-to choice when it comes to home appliance repairs in the area.

East Coast Appliances seems to be a standout appliance store where customers often enjoy the expertise and friendly service provided by their staff, especially Kyle, who is highly rated for his knowledge, helpfulness, and reliability. The positive experiences range from efficient delivery services to exceptional customer support like those offered by MD and Archie, making it clear why many return or recommend this establishment. Despite a minor glitch with delivery in one instance, the overall impression remains very favorable among customers.

Fusion HVAC & Appliance Repair stands out for its prompt services, professional technicians who take the time to understand the entire situation and clean up after themselves. The company's reliability is evident from its consistently high ratings across various appliance repairs and HVAC issues, earning it trust from customers. Known for their integrity and quick turnaround times, Fusion ensures that each service call meets or exceeds expectations, making them a go-to choice in the industry.

Mr. E Appliance Service stands out for its direct and customer-focused approach. Technicians are friendly yet highly skilled, working diligently to solve appliance issues promptly. Feedback highlights fair pricing combined with quality service from business owners who genuinely care about resolving customers' problems effectively. Their punctuality and knowledgeability earn them high praise across various services ranging from washers and dryers to dishwashers and HVAC systems.

Sears Appliance Repair experiences vary widely based on the specific service and technician involved. Some customers report highly satisfactory services with knowledgeable technicians fixing issues promptly and within budget, while others face delays in communication and service completion, leading to frustration and inconvenience. Automation seems to have its place but sometimes lacks human interaction, creating a gap for immediate resolutions. Overall, while there are instances where Sears provides commendable support, the level of customer satisfaction can vary significantly depending on various factors including technician availability and responsiveness.

RVA Appliances LLC stands out for its reliability and customer satisfaction with various appliance needs ranging from replacements to repairs. Known for prompt service and fair prices, the business impresses customers with their expertise and friendly approach, often doing work at or below budget compared to other services. Customers appreciate the quick turnaround times and consistent quality of their jobs, making RVA Appliances a go-to choice in Richmond.

Dutton Equipment Repair has received varied reviews reflecting both exceptional service and some frustrating experiences. Many customers appreciate the quick response times, knowledgeable technicians, and reliable repairs. Their friendly office staff often make initial contact smooth and efficient. However, there are instances where issues persist or lead to repeated visits or unexpected costs, leading to dissatisfaction. Overall, Dutton appears as a company with strong positive attributes but also areas for improvement in customer service and problem resolution.

RVA Repairs stands out with its reliable and professional service, always promptly addressing appliance issues from initial consultations to final installations. Their commitment to customer satisfaction is evident, often going above expectations in ensuring smooth service delivery even during challenging circumstances. Known for their quality workmanship and honest advice, RVA Repairs earns the trust of many homeowners looking for trusted appliances repair and replacement services.

RightAway Appliance Repair has garnered consistently high ratings for its professional service and quality workmanship. The staff is known for their punctuality, thoroughness in diagnosing issues, and attention to detail during installations. Customers appreciate the courteous manner of Charlie and other installers, ensuring that both work is completed efficiently and the workspace is cleaned up meticulously afterward. Their reliability and commitment to customer satisfaction have led many to recommend RightAway Appliance Repair to friends and neighbors.

Residential Appliance Specialists, L.L.C., has garnered consistently high praise from customers for their exceptional service quality and commitment to customer satisfaction. From prompt communication to thorough repairs, each visit seems to exceed expectations. Their professionalism is evident in how they handle repairs and explain issues clearly, often going above and beyond to ensure customer needs are met. Despite a slightly dated website that omits some service options, the company's positive track record speaks volumes about their reliability and expertise in handling various residential appliance repair needs.

J. Dan Clay Appliance Service stands out for its exceptional service and professionalism. Customers have praised them for their honesty, quick diagnosis, and commitment to customer satisfaction. They provide reliable repairs and replacements at fair prices, making it clear why they are recommended by many for both residential and commercial needs. Their local approach ensures a sense of trust and familiarity, which is evident in the consistently positive feedback from past clients.

Restaurant Equipment Repair, Inc., stands out with its exceptional customer service and quality work across various repair services including stoves, ovens, and mixers. Customers appreciated the quick response times, detailed explanations of issues, and proactive advice on maintenance to prevent future problems. The company's commitment to positive responsiveness, punctuality, quality, professionalism, and value has earned it consistently high ratings. However, there is one instance where customer satisfaction was significantly lower, indicating that while their service is usually top-notch, not all experiences match this standard.

Appliance Solutions stands out with its commitment to customer satisfaction and reliability. Customers praise Scott for his helpfulness, punctuality, and professional approach in handling various appliance repairs. Whether it's diagnosing issues or ensuring follow-ups, the service consistently delivers quick, painless fixes. The company’s responsiveness and professionalism have made a significant difference compared to past experiences with major retailers who often caused confusion and inconvenience.

R & G Spurlock shows significant variability in service quality based on reviews. Some customers experienced long wait times and unreturned calls, leading to dissatisfaction and a decision to purchase another washer. In contrast, others had highly positive experiences where Mr. Spurlock arrived promptly for repairs and handled issues efficiently, even when rescheduling appointments was necessary. This mix of experiences underscores the company's inconsistency in customer service, with some customers preferring to handle DIY projects due to the lack of respect shown for their time by this repair company.

G E Appliance Services received high ratings for its knowledgeable and skilled technicians who excel in refrigeration repair, which is appreciated despite the service being on the pricier side. The company also impressed with its easy-to-use online scheduling system, allowing customers to cancel appointments without hassle.

Appliances Repair Services Unlimited seems to have inconsistent service quality based on reviews. Some customers received excellent service and quick repairs, such as Chad who helped diagnose issues over the phone and provided prompt assistance within an agreed timeframe. However, there are also complaints about delayed or incomplete work, with one customer experiencing a fridge repair that went south when they tried to resolve issues themselves, leading to additional complications. Despite these challenges, some customers still recommend their service due to pleasant in-person interactions and efficient scheduling.

UltraFix Appliance Repair received one star for their service experience based on a customer review from four months ago. The reviewer found the staff to be rude and explicitly warned others not to call them due to poor service. This feedback suggests significant issues with customer service, leaving users cautious about engaging with UltraFix in the future.

MetaTek LLC faced significant issues with their customer service and repair quality. A positive experience was initially had, with a quick and professional service for a washer issue that resolved problems efficiently. However, the situation took a negative turn when the machine stopped working again shortly after the initial repair. The reviewer was highly dissatisfied with the contractor’s lack of follow-up and communication post-visit, feeling unsupported in resolving ongoing issues. This experience led to an unmet expectation and ultimately resulted in the customer deciding not to use MetaTek LLC services anymore, highlighting severe service gaps that affected their trust and satisfaction.