2 Best Appliance Repair in Pataskala, Ohio (2025 Guide)

Sears Appliance Repair offers reliable service with experienced technicians who often resolve issues quickly. However, users report significant frustration due to inconsistent and poor communication during scheduling processes, leading to delays or missed appointments. The company's customer support is frequently criticized for using automated systems that lack the flexibility needed for personalized solutions, causing inconvenience for customers like delayed part delivery notifications and inability to update appointment details easily. Despite these challenges, there are instances where service was prompt, thorough, and cost-effective, making it a mixed experience depending on individual interactions with the company.

BEST APPLIANCE SERVICE LLC appears to have a mixed reputation with some customers giving it five stars for prompt service and excellent communication, while others complained about poor responsiveness, rushed services, and unresolved issues leading to unsatisfactory experiences. The reviews suggest that the company can provide quality work when the team is professional and punctual but may struggle with customer service issues, especially regarding follow-up after initial appointments.