2 Best Appliance Repair in Salisbury, North Carolina

Description: Sears Appliance Repair showcases mixed service quality, with some technicians delivering exceptional professionalism and thoroughness, while others are marked by rudeness, unprofessional behavior, and inconsistent communication—leading to repeat appointments and unsatisfactory outcomes for the clients involved. The company's reputation suffers from these varied experiences, highlighting a need for improved coordination and customer care training among their staff.

Description: A2Z Appliance and Home Services showed up for both issues with professionalism and reliability, fixing problems with great care and often offering multiple options to ensure the best solution at an affordable price. However, their work was sometimes marred by miscommunication or overcharging, leading some customers to feel taken advantage of despite the initial helpful service. Their punctuality and value proposition were widely appreciated, but consistent quality and honesty could improve their reputation further.