13 Best Appliance Repair in Rochester, New York (2025 Guide)

Appliance Tec seems to be highly rated for its professional and efficient service delivery. Customers appreciate the company's communication throughout their experience, from initial appointments to post-service follow-ups. The technicians are not only skilled but also courteous, ensuring that customers feel well-informed about their appliances' issues and how to proceed with potential repairs or replacements. Despite some minor hiccups like unresolved issues under warranty, Appliance Tec stands out for its reliability and customer satisfaction.

Sears Appliance Repair offers reliable services with technicians who are known for their expertise and friendliness. Customer experiences range widely—from highly positive ones where repairs were swiftly completed to less satisfactory cases involving multiple delays and issues. Despite occasional frustrations, there are instances highlighting exceptional service quality, making it a mixed experience depending on the issue at hand and individual interactions with staff.

Upstate Appliance LLC appears to be a reliable and professional company with consistently positive feedback from customers. Responding promptly to calls and providing quality services at reasonable prices is what sets them apart. Their punctuality, responsiveness, and quality work have made multiple visits necessary for many customers seeking appliance repair or installation. Overall, Upstate Appliance LLC seems to offer excellent customer service which contributes to its strong reputation in the industry.

Sears appliance repair experiences vary widely; some customers report friendly and competent technicians who resolve issues efficiently within a day or two. However, there are also accounts of frustrating delays, costly fixes that do not last long, and unresolved problems leading to significant inconveniences for the customer. Overall, it seems like Sears maintains a mixed reputation with their repair services, offering both good experiences and those requiring multiple follow-ups or replacements.

Irondequoit Appliance Repair stands out for its prompt service and commitment to quality repairs. Customers appreciate the friendly approach, thorough explanations, and fair pricing offered by Tanner Ross-Barco, who is known for his local expertise. The company's efficient handling of appliance issues quickly resolves customer concerns, making them a reliable choice for all appliance needs in the area. Their reliability and dedication have earned multiple 5-star reviews from satisfied customers, indicating their effectiveness and professionalism.

Pro-Tech Appliance stands out with its exceptional service and expertise across various appliance repair needs. Rod, the technician, is described repeatedly for his efficiency, friendliness, knowledge about appliances, and reliability. His recommendations on maintenance not only help keep customers' equipment in shape but also prevent future issues. The company's responsiveness and fair pricing are consistently highlighted as major selling points, leading to numerous 5-star reviews from satisfied customers who highly recommend Pro-Tech Appliance for all their appliance repair needs.

Expert Appliance seems to be a highly regarded business among its customers for providing excellent service at reasonable prices. The repair services are consistently praised for their efficiency and affordability, with many customers recommending them strongly. Used appliances are also available from the store, offering great value to those looking for refurbished options. However, there are some mixed reviews suggesting that the quality of used items might not be as reliable as advertised, leading to potential issues in the long term.

Sammy's Appliance Services Inc. appears to have received overwhelmingly positive feedback from customers who appreciate the company’s quick and professional service for appliance installations. Despite some initial challenges faced by one customer due to rude staff behavior, there seems to be a majority of satisfied clients praising their reliable and efficient assistance in repairing or installing various appliances at affordable prices.

Sears Appliance Repair appears to offer reliable service with multiple positive reviews praising technicians for their professionalism, knowledge, and promptness. However, the company faces issues regarding organization and customer communication, which can lead to inconvenience and frustration. Despite these challenges, customers seem generally satisfied once they reach the technician and have a resolved issue. The reviews suggest that while the technicians are skilled and courteous, there is room for improvement in scheduling, coordination with clients, and overall service flow.

Duffy's AIS has garnered mixed reviews from customers. Some found the service frustrating and overpriced, with one instance seeing charges for travel and labor far exceeding the actual repair cost of just fixing a loose wire issue. Others experienced professional and attentive services that seemed to focus more on installation than repair, leading to positive experiences. The company appears to have different customer service approaches depending on individual situations, resulting in varied satisfaction levels among their clientele.

Pride Commercial Appliance Service seems to be highly regarded for its professional and timely service in handling various commercial appliance issues. Customers appreciate the company's quick response times, expertise, and commitment to their clients' needs across different sectors including hospitality and public institutions. Despite a couple of reviews indicating issues with billing and customer service, the majority highlights the reliability and professionalism of Pride Commercial Appliance Service, making them a trusted partner for many businesses.

Sears Appliance Repair seems to have issues with appointment verification and service scheduling, which can be quite frustrating for customers. However, the company has shown exceptional quality in its repair services when evaluated by past customers who found their technicians knowledgeable, friendly, and efficient. Three out of five reviews highlighted positive experiences with repair professionals who addressed all questions effectively and completed tasks promptly within their scheduled times. Despite these challenges, Sears still receives high ratings for professionalism and helpfulness from its service team.