2 Best Appliance Repair in Riverhead, New York (2025 Guide)

Sears Appliance Repair seems to offer generally high-quality service with many customers giving it 5-star ratings for punctuality, professionalism, and effectiveness. However, there are occasional issues regarding scheduling and communication delays that can cause inconvenience. Despite these challenges, technicians like Brian, Alex, and Bob have been praised for their expertise and quick problem-solving skills. Customers appreciate the technician's knowledge, efficiency, and courtesy, which often leads to positive outcomes even in complex situations such as warranty appeals or unusual appliance malfunctions.

Neighborhood Appliance Service received mixed reviews with some customers praising the responsiveness and initial service, while others faced issues such as not being able to receive promised work due to travel fee disputes or no-shows. The experiences varied widely; one negative review mentioned confrontational interactions with the owner leading to a downgrade in rating. Additionally, there was another instance of poor customer service where a scheduled appointment went unfulfilled and unresolved for nearly three weeks. Overall, it seems that while some aspects were satisfactory, concerns about professionalism and reliability persist among customers.