2 Best Appliance Repair in Ridgeland, Mississippi

Description: Sears Appliance Repair often displays inconsistent service quality, with some technicians providing professional and thorough assistance while others lack the necessary skills or follow through on promised repairs. Customer experiences vary greatly, from respectful yet incompetent professionals to those who waste time and resources, making customer interactions frustrating and disheartening. The company's scheduling practices also contribute to inconvenience for customers, leading them to dread phone calls and appointments.

Description: Appliances Specialists demonstrate a lackadaisical approach to customer service, with owners often opting for superficial solutions or non-existent follow-ups. Their response times are erratic at best, leading to repeated issues that escalate without adequate intervention, ultimately leaving customers feeling misled and undervalued. The business model relies heavily on repeat visits and additional services, exploiting the customer's patience while failing to address fundamental problems effectively.