2 Best Appliance Repair in Marlborough, Massachusetts (2025 Guide)

Sears Appliance Repair has had mixed reviews, with some customers praising the friendly and professional service provided by technicians who offered valuable maintenance advice and tips for prolonging appliance longevity. However, there are also instances where the process was frustratingly slow or unsatisfactory, leading to repeated visits or incorrect repairs, which negatively impacted customer satisfaction. The company needs to improve its communication and scheduling processes to better align with customers' expectations and resolve issues more efficiently.

Marlborough Appliance Repair seems to offer mostly excellent service, with technicians known for their quick diagnosis and efficient repairs across various appliances. However, there are instances of unprofessional conduct such as tardiness, lack of responsiveness, and unreasonable charges. Despite these issues, there is strong evidence supporting the company's reliability, punctuality, professionalism, and quality of work, making it a mixed-reviews provider in the appliance repair industry.