4 Best Appliance Repair in Brockton, Massachusetts (2025 Guide)

George Washington Toma TV and Appliance, Inc., stands out for its exceptional customer service across all aspects—from knowledgeable sales staff to efficient deliveries and installations. Customers appreciate the friendly demeanor of their representatives and the straightforward communication throughout the process. The company also shows remarkable flexibility with pricing and solutions, as seen in instances where a fair discount was negotiated even when dealing with damaged items. Their dedication to customer satisfaction is evident, making them a go-to choice for appliance needs.

Sears Appliance Repair seems to offer both positive and negative experiences. The service can be very satisfactory when technicians are knowledgeable, professional, and efficient, earning high ratings from customers. However, there have been instances where issues were not resolved or the services did not meet expectations due to miscommunications, missed appointments, or incorrect diagnoses, leading to dissatisfaction and complaints. Despite these challenges, Sears continues to provide reliable service in some cases, making it a mixed-reputation company overall.

Sears Appliance Repair appears to offer mostly excellent service with multiple reviews highlighting efficient technicians who go above and beyond, explaining issues clearly, and completing repairs promptly. Some users experienced positive experiences that led them to request specific technicians in the future, suggesting consistency in quality. However, there are occasional complaints about installation services not being covered by repair visits or unexpected costs related to parts needed for repairs. Overall, it seems Sears has a reliable track record with most customers appreciating the quick and thorough service provided by their technicians.

Brockton Appliance Repair has received overwhelmingly positive feedback with multiple reviews praising the repairman's knowledge and efficiency. Customers appreciated getting updates on the progress of their repairs and found the service to be professional and open. However, there is also one review expressing significant dissatisfaction due to high initial charges and issues with communication during and after the appointment. Overall, the majority view Brockton Appliance Repair as reliable and efficient but recommends customers do thorough research before booking an appointment.