5 Best Appliance Repair in Monroe, Louisiana

Description: Sears Appliance Repair showcases both excellence and areas for improvement. On one hand, technicians often arrive promptly, are courteous, professional, and skilled in their work. However, there can be significant delays in scheduling appointments, sometimes requiring several days off from the customer's schedule, which may lead to inconvenience. Despite occasional service failures, customers remain consistently satisfied with repairs conducted on a professional level.

Description: Bennett's has garnered consistently negative reviews for their A/C system maintenance and repair services. Issues include delayed responses to ticket requests, second opinions being inconclusive, inappropriate invoicing, failure to complete repairs properly or at all, abrupt cancellation of appointments without prior notice, and general lack of professionalism from both techs and customer service representatives. Customers have experienced wasted time, unnecessary fees, and subpar work that required multiple visits with no resolution in sight.