5 Best Appliance Repair in Monroe, Louisiana (2025 Guide)

Sears Appliance Repair has received consistently positive feedback from customers, with multiple reviews praising the expertise and professionalism of their technicians. Despite some scheduling issues, which can sometimes lead to unexpected delays or needing to take time off work due to appointments overlapping, many appreciate how they stay committed until a solution is found. Their fast service and friendly approach have also been highlighted as standout qualities. However, there are occasional complaints about delayed schedules, which causes inconvenience for the customers. Overall, Sears seems adept at handling appliance repairs effectively, albeit with room for improvement in scheduling consistency.

GE Appliances Services showed commendable service in one instance by helping to locate the necessary replacement dryer belt and even encouraging customers to order parts immediately due to high demand. However, this approach came across as pushy, which led to a negative review. On another occasion, customer dissatisfaction stemmed from GE's refusal to repair or replace a window AC unit that stopped working during winter storage, prompting them to seek a refund but ending up with an unsatisfactory response. Despite these issues, there were instances where the service men were knowledgeable and fair, offering honest advice and suggesting appropriate next steps for fixing appliances like refrigerators, thus earning positive feedback.

Bennett's seems to be known for poor communication and service quality. Customers often face delays in getting their issues resolved, with multiple companies involved leading to further confusion and frustration. The company’s ability to fix problems appears limited, resulting in repeated visits and unsatisfactory outcomes. Trust issues are prevalent among customers who have experienced a lack of professionalism from both technicians and customer support staff.