3 Best Appliance Repair in Florence, Kentucky

Description: Sears Appliance Repair offers both exceptional and frustrating service experiences. From attentive technicians who resolve issues promptly to scheduling mishaps that leave customers frustrated and confused, the company's commitment varies widely depending on interaction with specific representatives. Their inability to connect customers with human support leads to lengthy delays and unsatisfactory resolutions, highlighting a significant disconnect between advertised customer service and reality.

Description: Don Bacon Appliance Services stands out for its commitment to professionalism and expertise. Their technicians excel in diagnosing and resolving complex issues swiftly, often exceeding the capabilities of official manufacturers. Despite their higher rates, clients value the service's reliability and efficiency, making it a preferred choice over less experienced alternatives.

Description: For one of its customers, Appliance repair | Affordable appliance repair managed to secure prompt appointments despite the initial negative experience with non-responsive customer service, ultimately earning a 5-star rating for their exceptional punctuality and professionalism in addressing appliance issues. However, there were still concerns raised about the reliability of phone communication channels, suggesting an area needing improvement to fully meet customers' expectations.