5 Best Appliance Repair in Dubuque, Iowa (2025 Guide)

Gateway Appliance Sales & Service seems to be well-received by customers for its knowledgeable and friendly staff who offer excellent service right from the sales floor through installation. Customers appreciate the variety of products available for viewing and getting firsthand experience with new appliances, making appliance purchasing easier and more convenient. Despite some negative reviews indicating issues with a less experienced salesperson and poor customer service post-payment, many users find the overall service impressive and efficient. The company's swift and friendly services further reinforce its positive reputation in providing satisfactory experiences for customers looking to purchase or replace household appliances.

Service Guard seems to offer inconsistent and frustrating experiences at times, evident from the negative review mentioning issues with technicians showing up late or wrong addresses and having to wait for hours on hold. However, there are positive reviews indicating consistent great service, friendly staff who are prompt, offering sound advice, which clearly recommends their services as always reliable and worth recommending. Their expertise in appliance repairs is also highlighted by another user's experience.

The Appliance Guy stands out with its commitment to excellence and reliability. Customers highly praise the prompt service, knowledgeable technicians, fair pricing, and courteous demeanor. Whether dealing with appliance issues or claims against manufacturers, customers find Jason's approach professional, helpful, and efficient. Such experiences have solidified The Appliance Guy's reputation as a trustworthy choice for any appliance repair needs in the area.

Bob's Appliance Services received mixed reviews with some customers experiencing poor service and others having excellent experiences. The company faced issues with responsiveness and punctuality, leading to frustration among customers. However, there were instances where they provided quick and honest services, earning 5-star ratings for their quality of work and reliability. Despite these positive aspects, concerns about lack of communication and professionalism still overshadowed the overall experience for many customers.