5 Best Appliance Repair in Dubuque, Iowa

Description: Gateway Appliance Sales & Service shines with its knowledgeable staff, including Mitchell who provided exceptional service and was clearly passionate about their products. The installation team was equally impressive, ensuring all equipment was installed correctly and thoroughly explaining how to operate the new appliances. Customers appreciated the variety of floor models available for inspection, creating a shopping experience that felt personal rather than rushed or pressured.

Description: The Appliance Guy stands out for their exceptional service. Jason, the expert on Samsung appliances at Lowe's in Dubuque, provided quick and accurate diagnoses, handling multiple calls from Samsung with patience and efficiency. His help ensured effective claims processing and left lasting positive customer experiences, leading to a well-deserved 5-star rating.

Description: Bob's Appliance Services often seems to be the opposite of what one would expect from professional service providers, marked by poor communication, delayed responses, and lack of commitment to resolving issues effectively. Despite occasional standout performances, their overall track record suggests they struggle with punctuality, responsiveness, and professionalism across various repair services, leaving customers frustrated and skeptical about future interactions.