8 Best Appliance Repair in Des Moines, Iowa (2025 Guide)

Metro Appliance Repair stands out with consistently excellent service and products. Customers appreciate the friendly and knowledgeable staff like Tracy and Shawn, who offer personalized assistance from finding appliances to troubleshooting issues. The company's commitment to quality ensures quick and effective repairs, making it a trusted choice for both residential and commercial needs. Despite minor pricing concerns reported by some customers, Metro Appliance continues to earn high ratings based on its exceptional service across various aspects of appliance repair and purchase.

Budget Appliance, LLC seems to be a highly rated business that offers excellent customer service and deals on quality used appliances. Customers appreciate the friendly staff who go above and beyond to assist with their needs, from finding the perfect appliance within budget to providing quick fixes for any issues. Their rapid response times and reliable services have led many to return as they consistently exceed expectations in terms of product quality and personal care. Notably, the company also offers service beyond initial purchase warranties, ensuring customers feel valued long-term.

Sears Appliance Repair offers both convenient and sometimes frustrating experiences for customers dealing with appliance malfunctions. While some technicians provide professional assistance quickly and efficiently, others struggle with scheduling issues or failing to address problems effectively, leading to repeated visits without resolution. The company's automated system can be confusing and difficult to navigate, adding more hurdles to an already challenging process. Despite these challenges, there are instances where customers encounter highly skilled and courteous service providers who deliver prompt and satisfactory solutions to their appliance repair needs.

Sears Appliance Repair experiences varied reviews from customers. Some found the service satisfactory and efficient, mentioning knowledgeable technicians who resolved their issues promptly or offered clear explanations for repair costs. However, there were also reports of misunderstandings with coverage policies, delays in repairs, or discrepancies between technician reports and warranty providers' accounts, leading to frustration and recommendations against using the service. Overall, it seems that reliable and professional services often overshadow occasional lapses in customer support and communication.

DM Repair is known for providing timely and efficient service, often arriving within hours or less than promised. They are praised for accurately diagnosing issues and fixing them promptly without unnecessary delays. Customers appreciate their fair pricing and friendly approach, leading to repeat business and positive recommendations. Their professionalism ensures that repairs not only fix the immediate problem but also clean up afterward, leaving customers impressed with their comprehensive service.

Appliance Service Center received mixed reviews, with some customers praising their responsive service and availability of parts for various appliance repairs. However, there were also complaints about slow responses from the phone operator, limited part choices available in store, and poor communication regarding delivery timings. Despite these issues, many still found Tim, one of their technicians, to be highly knowledgeable and effective when addressing repair needs promptly. The overall sentiment suggests they are a reliable choice for appliance maintenance but may require improvement in customer service interactions and technical support responsiveness.

Summit Appliance Repair Service stands out for their exceptional customer service and multilingual capability, which impressed the reviewer who spoke in Spanish. They provided significant discounts on parts needed and even offered free services to connect a dryer, making the experience memorable. The owner’s friendly approach and willingness to help resulted in a highly recommended service from this positive customer.