8 Best Appliance Repair in Des Moines, Iowa

Description: Metro Appliance Repair is known for its quick and accurate repairs. Customers appreciate their friendly and knowledgeable technicians who often offer parts at significantly lower costs than competitors. Despite occasional price discrepancies, the overall experience remains positive with efficient service leading to satisfied clients.

Description: Budget Appliance, LLC stands out for its friendly and knowledgeable staff who go above and beyond to assist customers with their appliance needs. Known for offering excellent quality at fair prices, including delivery and installation services, they are praised for their prompt responses and exceptional service across a range of products from refrigerators to dryers. Customers appreciate the hassle-free experience, trust in their brand's reliability, and seamless after-warranty support that sets them apart in the appliance industry.

Description: Sears Appliance Repair faces significant customer service issues, with automated systems leading to frustrating experiences. Customers often struggle to reach live agents or technicians, who may not be able to resolve their issues effectively due to scheduling conflicts or part shortages. The company's practices leave much to be desired in terms of transparency and reliability.

Description: Sears Appliance Repair has shown significant variability in service quality. Some technicians provided exceptional support and resolved issues efficiently, while others seemed indifferent or dismissive of customer concerns, leading to unresolved problems. Pricing also varied; some repairs were performed effectively but at what was perceived as unreasonable costs.

Description: DM Repair stands out with its prompt responses and professional technicians who provide quick and economical fixes. Their services are highly valued for their quality and professionalism across various appliance repairs, from simple issues to complex ones that require in-depth expertise. Despite occasional misdiagnoses or costly solutions, they have consistently earned high ratings for reliability and fair pricing, making them a trusted choice for residential appliances.

Description: Appliance Service Center offers reliable repair services with skilled technicians, though their customer service is inconsistent, often marred by the uninterested demeanor of the receptionist who manages initial inquiries. Despite this hiccup, they are known for their expertise in addressing appliance issues effectively once contact is established. Customers appreciate the timely and thorough work performed, albeit sometimes facing delays due to communication gaps early on.

Description: Goodwin Tucker Group has displayed both stellar and disappointing service experiences. On one hand, the techs are known for their helpfulness and ethical behavior, with some even going above and beyond to assist others in need. However, their management is often criticized for poor customer communication and unethical practices, leading to frustration among clients who have had issues resolved or not at all. The inconsistency in service quality has made it a mixed experience working with them.

Description: Summit Appliance Repair Service offers exceptional service with fluent Spanish-speaking staff. Customers appreciated the generous discount on parts needed and free installation assistance for their dryers, extending beyond what was initially expected. Their prompt and helpful approach resulted in outstanding customer satisfaction.