2 Best Appliance Repair in West Side, Connecticut

Description: Boston Joe's Appliance Repair has shown both exceptional service with thorough explanations and commendable professionalism when addressing customer concerns, balancing them with an unprofessional approach that can lead to frustration. The company's reputation varies widely depending on the interactions with staff members, from highly satisfied clients to those experiencing rudeness and inefficiency.

Description: Preferred Services Inc. initially seemed welcoming and helpful, assuring that appliance installation was included in their services. However, the actual execution was subpar, necessitating additional work by other professionals who charged separately. Clients felt misled and overcharged, leading to negative experiences and reluctance to use or recommend them moving forward.